Terms of Service

Effective Date: September 20, 2026

Welcome to the Chateau Creole website (the "Site"), located at https://chateaucreole.prospectportal.com/. This Site is operated by Axia Living on behalf of the property owner, Skywalker ROJ LLC (collectively referred to as "Chateau Creole," "we," "us," or "our").

By accessing or using our Site, including any resident portals, online leasing features, or payment systems provided through our software partner, Entrata, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site.

1. Acceptance of Terms

By accessing this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy. These terms apply to all visitors, prospective renters, and current residents who use the Site.

2. Description of Services

Our Site provides information about the Chateau Creole apartment community, including floor plans, pricing, amenities, and availability. Through our integration with Entrata, the Site also allows prospective residents to submit rental applications and allows current residents to pay rent, submit maintenance requests, and communicate with management.

Please note: Pricing, availability, and promotional offers listed on the Site are subject to change at any time without notice and are not guaranteed until a formal lease agreement is executed.

3. Equal Housing Opportunity

Chateau Creole, Axia Living, and Skywalker ROJ LLC are firmly committed to the principles of the Federal Fair Housing Act and state and local laws. We do not discriminate against any person because of race, color, religion, sex, handicap, familial status, national origin, or any other protected class. All advertised properties and apartments are available on an equal opportunity basis.

4. User Conduct

You agree to use the Site only for lawful purposes. You are prohibited from:

• Using the Site in any way that violates any applicable federal, state, local, or international law or regulation.
• Submitting false, inaccurate, or misleading information when filling out contact forms, guest cards, or rental applications.
• Attempting to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
• Sharing or compromising your resident portal login credentials.

5. Third-Party Services and Links

Our Site utilizes Entrata to process rental applications, conduct background and credit screenings, manage resident accounts, and process payments. When you use these features, you may be subject to Entrata’s own terms of service and privacy policies. We are not responsible for the availability, security, or practices of Entrata or any other third-party websites linked to our Site.

6. Intellectual Property

All content on this Site, including text, graphics, logos, images, floor plan layouts, and software, is the property of Skywalker ROJ LLC, Axia Living, or its licensors, and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content on this Site without our express written permission.

7. Disclaimers

The information and services on the Site are provided on an "as-is" and "as-available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of the Site or the information, content, materials, or products included on the Site. To the fullest extent permissible by applicable law, we disclaim all warranties, express or implied.

8. Limitation of Liability

In no event shall Chateau Creole, Skywalker ROJ LLC, Axia Living, or their respective affiliates, directors, or employees be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the Site, whether based on contract, tort, strict liability, or any other legal theory.

9. Governing Law

These Terms of Service and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of the State of Louisiana, without regard to its conflict of law principles.

10. Changes to the Terms of Service

We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. The most current version will be posted on this Site with the "Effective Date" updated accordingly. Your continued use of the Site after any changes constitutes your acceptance of the new Terms of Service.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at:

• Community Name: Chateau Creole
• Property Legal Entity: Skywalker ROJ LLC
• Management Company: Axia Living
• Address: 273 Monarch Dr, Houma, Louisiana
• Phone Number: (985) 333-2816
• Email Address: [email protected]